Before you buy
- Confirm the plan. Make sure the product is the plan you need: the full suite (Creative Cloud Pro, formerly All Apps) or a single app. Not sure? Read how to choose a Creative Cloud plan.
- Check system requirements. Adobe publishes requirements per app and version. Most desktop apps run on Windows and macOS only. See which devices Creative Cloud supports.
- Have an Adobe account ready. Creative Cloud apps are used by signing in with an Adobe account. Use an email address you control long-term.
- Check the term. Note how long the subscription lasts (for example 12 months) and what happens at the end of the term.
Reading the product page
- What is delivered. Check whether the listing provides a code, an activation process or another method, and where it arrives.
- Delivery time. Rely on the timing stated on the product page, not on general claims.
- Region and account rules. Check whether the listing states any regional or account restrictions before you buy.
- Price and currency. Ventrevo shows prices in euros; taxes are calculated at checkout.
After you buy
- Activate promptly and confirm the plan appears in your Adobe account.
- Keep your order reference. You need it for any support request.
- Know the refund terms. Read our refund policy and terms before purchase.
Getting help
If something does not work, email info@ventrevo.com with your order reference. The support page lists other help options. Ventrevo is an independent reseller and is not affiliated with or endorsed by Adobe; for problems with the apps themselves, Adobe's own help pages are the best source.